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Get behind the curtain at OPUS Vancouver. 

Now is your chance to join the most dynamic hospitality team in city. We can't wait to meet you!

Any company or individual stating that they are representing the hotel with the intent on hiring international workers is doing so falsely, and should be treated with caution. It is recommended to always contact the hotel directly in advance to verify any job openings, and to always be cautious with providing any of your personal information to a third party search firm.


BELL PERSON

Job Description:

OPUS Vancouver is looking for a Bell Person. The position will be responsible for the retrieval of guest vehicles and handling luggage and other deliveries within the hotel. Will report directly to the Manager on Duty.


Responsibilities:

  • Meet and greet all guests with intuitive service.
  • Handle all deliveries to guest rooms and public areas.
  • Assist with room service and banquet when necessary.
  • Will look after the parking and retrieval of all guest and restaurant patrons' vehicles, as well as monitoring the front door.
  • Assist with transportation requests or arrangements, including driving guests in the hotel car to downtown destinations.
  • Educated and aware of all WHMIS standards and safe work procedures.
  • Trained and responsible for Occupational First Aid procedures.
  • Will act as the ambassador of the hotel in representing the General Manager in all situations with guests.
  • Contribute an energetic and positive attitude to the overall hotel atmosphere.
  • Must be able to work shift work, including weekends.
  • Assist the Guest Service Associate with operations at the Front Desk.
  • Assist guests with stellar concierge direction.


Knowledge, Skills, and Abilities:

Contributes an energetic and positive attitude to the Hotel atmosphere. Person must possess excellent interpersonal and communication skills. Focus will be on providing a high level of professional and friendly service to each and every guest. Position will require a fair amount of physical work as well as long periods of standing. The position will require a high degree of efficiency and initiative. Candidates will be required to have a solid understanding of the Vancouver and its attractions, with a focus on Yaletown. Prior knowledge of Opera or other computer applications is an asset.


Requirements:

  • Valid BC drivers license mandatory + ability to drive a manual shift (standard) vehicle.
  • A strong grasp of the English language in both verbal and written forms is mandatory.
  • Applicants must have permission to work in Canada.


GUEST SERVICE AGENT

At OPUS, we strive to create unique experiences of every kind. From our first conversation at the time of booking, until our final farewell at check out, our team strives to treat our guests like family. Be a part of the magic by joining our guest services team!

Responsibilities:

  • Provide a warm welcome and exceptional, personalized experience to our guests.
  • Promote the hotel facilities, looking for opportunities to enhance a guest’s stay.
  • Greet, check-in, respond to requests and settle accounts.
  • Coordinate with Housekeeping to track room status and guest concerns.
  • Handle guest requests effectively and promptly.
  • Act as a first point of contact for concierge questions about the hotel and local attractions and activities.
  • Participate in upsell programs to ensure maximum profitability.
  • Cash handling which includes currency exchange and balancing a float.
  • Become familiar with group resumes ensuring all details of incoming and outgoing groups are observed.
  • Take initiative to add a personalized experience.
  • Performs all other tasks assigned by management.

Requirements:

  • Previous front desk experience preferred.
  • Valid BC driver’s license a requirement.
  • Must be available to work a variety of shifts, including mornings, evenings, weekends.
  • Previous experience with Opera preferred.
  • Professional appearance and excellent grooming.
  • A passion for guest service and a skill for anticipating guest needs.
  • Ability to work in a team environment.
  • A strong grasp of the English language in both verbal and written forms is mandatory.
  • Applicants must have permission to work in Canada.


ROOM ATTENDANT

Join the heart of the hotel and be a part of our housekeeping team! 

Responsibilities:

  • Clean and maintain the hotel's guest rooms.
  • Contribute to providing a warm and friendly atmosphere throughout the hotel.
  • Report directly to the Executive Housekeeper.
  • Positive attitude.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Ability to follow instructions and directions.
  • Be able to work with the team.
  • Professional and polite manner.

Requirements:

  • High school diploma, preferred.
  • Previous guest service or housekeeping experience preferred.
  • Experience using industrial cleaning products and equipment.
  • Flexible working hours, able to work a variety of shifts including weekdays, weekends and holidays.


5 Stars

"Holiday"

Anonymous via Tripadvisor
5 Stars

"Best hotel in Vancouver"

Anonymous via Tripadvisor
5 Stars

"Location is amazing, boutique friendly staff..."

Verified Business Traveler via Expedia

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